moomoo: options & stocks 4+

Excellent Brokerage!

Moomoo has been an excellent brokerage!

Pros:
They provide real time quotes, DOM, T&S and anything else you may need that other brokers charge a fee for. This ALONE sets them apart from most brokerages.

The fill times in my experience have been lightning fast, which is extremely important to me as I’m looking to enter and exit positions very quickly.

Excellent software stability. I have not experienced any delays or issues with the software to date. Even their maintenance schedule hasn’t caused any delays that I have been personally affected by.

Cons:
They currently only offer margin accounts as of May 2024, which may not be suitable for everyone as you may be limited on the number of trades you will be able to take in a five day period (PDT Rule).

The platform layout is a little rough on the eyes in my opinion. Nothing terrible, but as a reference I prefer/enjoy the layout of Webull much more. Also, the platform is only available via download to PC/MAC or app on your phone. No web page access whatsoever. (Chromebooks won’t be able to access the Moomoo platform)

Lastly- In my opinion this is not likely a good choice for beginners. Personally, I think you should start with TradingView first to learn the basics.

All in all I find this is to be a fabulous brokerage that I truthfully believe you will not be disappointed with.

Happy Trading!!

Problem with this app

So my review for this app is negative 100, do not download it. I downloaded the app to check out the possibilities of new tools as a active trader that may or may not be on this platform. I signed up using my phon number , big mistake , from there i was sent a text message asking if i need help on the platform text back for yes or no. So i replied no. Shortly after i received a call from the company and again i said don't not call my number , but that didn't stop them from calling again a hour later. Again i said you can not call my number and put it on your do not call list. Shortly after i was sent another text message again trying to get me to do whatever they were wanting , and who knows because it never got beyond the point of hi, please don't call. So i deleted the app, and block one number, but this is either the company not respecting the rights of me or they clearly have an issue you leaking your data. Either way huge mistake to download.

UPDATE to response of the developer , no why would i contact you again inside your app to give you this review, no. Personally i think you need to change you business model, and or be kick off apple store and possibly you app can open doors to some time of weird crazy hacking, that just an option though.

Developer Response ,

We are very sorry for the inconvenience caused to you. We have received your feedback and recorded it and submitted it to the relevant departments for your verification. You can contact us through moomoo APP→"Me"→"App feedback" to let us know more details. Please contact us via APP- "Me" - "Customer Service" and we will give you a satisfactory answer. Please use Event code “M-303”. We will serve you wholeheartedly.

Real customer experience

So I found an offer for around $20 to install the app sign up and get approved and all and then deposit $1, so I figured I would use the app and take the extra $20 and invest it and go from there testing the app out. Got to the point where you deposit the $1 after linking your bank account that they say they accept, and they say it takes days to verify the transfer but they will front you whatever amount you deposit until then, wellluckily I waited because I’m sure they would charge “reverse fees” because that’s what they did with the deposit. Supposedly my “very very very well known bank” is not accepted on moomoo and they charged my a reversal fee of 5x the amount I deposited. So before I knew this, I tried one more time and again I got denied the transfer and charged 10x the amount I tried to deposit. It took me all of 5 minutes to delete account, uninstall app, and write reviews here and on the AppStore in hopes of saving others from these whack jobs. Oh and they never gave me the $20 for depositing, and the website where I found the offer said they haven’t had a single payout from moomoo. Thanks moomoo.

Developer Response ,

Apologies for the inconvenience. We'd like to know more about the issues and help sort out. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you prefer talking to someone, please call us at +18887210610 during regular trading days, 8.30 am - 4.30 pm eastern time.